Your trust is our foundation.

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, including your name, contact details, date of birth, address, and any health-related information required to facilitate your care. This may include doctor's orders, laboratory request forms, appointment details, and other information necessary to provide our services.

We may also collect technical information, such as your IP address, browser type, and website usage data when you visit our website.

2. How We Use Your Information

Your information is used to arrange and deliver our healthcare services, coordinate appointments, communicate with you regarding your care, facilitate laboratory testing where required, process payments, comply with legal and regulatory obligations, and improve the quality of our services.

We never sell your personal information.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website. You may choose to disable cookies through your browser settings, although certain features of the website may not function as intended.

4. Protection of Your Information

We take reasonable administrative, technical, and physical measures to safeguard your personal and health information against unauthorised access, disclosure, misuse, alteration, or loss. Access to personal information is limited to authorised personnel and trusted service providers where necessary to facilitate our services and comply with applicable legal and regulatory requirements.

5. Disclosure of Information

Where necessary to provide our services, we may share your information with authorised healthcare providers, laboratories, clinics, hospitals, and other service providers involved in your care. Information will only be disclosed where reasonably necessary to provide our services, facilitate your care, or where disclosure is required by applicable laws and regulations.

6. Your Rights

Subject to applicable laws and regulations, you may request access to or correction of your personal information held by us. If you have any questions regarding your personal data or wish to make such a request, please contact us using the details below.

7. Data Retention

We retain your personal and health information only for as long as necessary to provide our services and comply with applicable legal and regulatory obligations. When information is no longer required, it will be securely disposed of or anonymised where appropriate.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or operational practices. Any updates will be published on this page together with the revised effective date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us at: